Returns are accepted for most items. Returns must be made within 30 days. Item/s must be brand new & resalable condition. Customer is responsible for return shipping costs. Original shipping charges are non refundable. Electronic items that require custom tuning and are VIN specific can NOT be returned and are non refundable. ie. EZ Lynk, SCT X4, Bully Dog BDX, EFI Live. Contact us for return instructions and proper shipping address. Do NOT send to return address on original package.